MDgo’s research reveals drivers willing to switch auto insurance providers for enhanced safety

77% of consumers believe insurance providers have a responsibility to leverage technology to improve the customer experience

MDgo has announced new research revealing consumers expect an enhanced customer experience with automated services from insurers. The survey of 1,000 U.S. consumers finds that while 65% of drivers are worried technology put into a vehicle by insurers would be used to spy on their behaviors and ultimately to increase premiums, 75% would be willing to share vehicle accident information automatically if it could be used for life saving efforts.